HealthKeepers, Inc. facilitates the integration of physical and behavioral health services as an essential part of healthcare. The mission is to offer education, a wide range of targeted interventions and enhanced access to care to ensure improved outcomes and quality of life for members. HealthKeepers, Inc. works collaboratively with hospitals, group practices and independent behavioral healthcare providers, as well as community agencies, Virginia’s Community Services Boards and other resources to successfully meet the behavioral health needs of members.
Behavioral health authorizations
We recommend you submit prior authorization requests via Interactive Care Reviewer (ICR), a secure Utilization Management tool available in Availity. With ICR, you can submit or check status of a request, attach clinical documentation and auto-authorize more than 40 common procedures.