Prior Authorization Requirements
HealthKeepers, Inc. recommends submitting prior authorization requests for Anthem HealthKeepers Plus members via Interactive Care Reviewer (ICR), a secure Utilization Management tool available in Availity. ICR offers a fast, efficient way to securely submit prior authorization requests with clinical documentation. You can also check status of an existing request and auto-authorize more than 40 common procedures.
Services requiring prior authorization
Providers are responsible for verifying prior authorization requirements before services are rendered. You can use the Prior Authorization Lookup Tool or reference the provider manual to determine if authorization is needed.
Don't have an Availity account?
Prior authorization contacts
Call Provider Services
Anthem HealthKeepers Plus:
Anthem CCC Plus:
Fax medical prior authorization request forms to:
Expedited fax: 888-235-8390
Visit our Pharmacy Information page for formulary information and pharmacy prior authorization forms.
Retail pharmacy fax:
Medical injectable fax: