Anthem HealthKeepers Plus / Offered by Healthkeepers, Inc.

Virginia Providers

Prior Authorization Lookup Tool

Please verify benefit coverage prior to rendering services. Inpatient services and non-participating Anthem HealthKeepers Plus providers always require prior authorization. 

Please note:

  1. This tool is for outpatient services only.
  2. It does not reflect benefits coverage, nor does it include an exhaustive listing of all non-covered services (i.e., experimental procedures, cosmetic surgery, etc.).
  3. Refer to the Provider Manual for coverages or limitations.

Please note that services listed as requiring precertification may not be covered benefits for a member.

To verify member eligibility or benefits:

  1. Log in to the Availity Portal, or
  2. Use the Prior Authorization tool within Availity, or
  3. Contact Provider Services

To submit a prior authorization request:

  1. Log in to Availity
  2. Select Patient Registration from the top navigation.
  3. Select Auth/Referral Inquiry or Authorizations.

Provider tools & resources

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We look forward to working with you to provide quality service for our members.