Claims Overview

Claims resources


HealthKeepers, Inc. partners with Availity — a free, secure website for electronically submitting claims, checking claim status and verifying eligibility or benefits.

Don't have an Availity account?

Electronic data interchange (EDI)

Use Availity’s EDI gateway to exchange information such as eligibility, benefits, and claim status or submission.

Access Availity EDI

Reimbursement policies

These policies outline the basic reimbursement terms for covered services, including definitions and a disclaimer for their use.

Provider disputes

Learn more about how you can appeal a claim decision on your own or on behalf of a covered member.

Provider manual

Find claim submission guidelines, pharmacy claim instructions and claims contact information in our provider manual.

Provider tools & resources

Interested in becoming a provider in our network?

We look forward to working with you to provide quality service for our members.