Claims Overview
Claims resources
Availity
HealthKeepers, Inc. partners with Availity — a free, secure website for electronically submitting claims, checking claim status and verifying eligibility or benefits.
Don't have an Availity account?
Electronic data interchange (EDI)
Use Availity’s EDI gateway to exchange information such as eligibility, benefits, and claim status or submission.
Reimbursement policies
These policies outline the basic reimbursement terms for covered services, including definitions and a disclaimer for their use.
Provider disputes
Learn more about how you can appeal a claim decision on your own or on behalf of a covered member.
Provider manual
Find claim submission guidelines, pharmacy claim instructions and claims contact information in our provider manual.
Related information
Provider tools & resources
- Log in to Availity
- Launch Provider Learning Hub Now
- Learn About Availity
- Prior Authorization Lookup Tool
- Prior Authorization Requirements
- Claims Overview
- Member Eligibility & Pharmacy Overview
- Policies, Guidelines & Manuals
- Referrals
- Forms
- Provider Training Academy
- Pharmacy Information
- Electronic Data Interchange (EDI)