Provider Resources Overview

HealthKeepers, Inc. is committed to supporting you in providing quality care and services to the members in our network. Find frequently used forms, training resources, manuals and guides, prior authorization information, referral information, and other support.

Provider forms

Find the forms you need to care for your patients — all categorized for quick access in our convenient online library.

Policies, guidelines and manuals

Get key information on covered services, utilization management, clinical guidelines, health services programs, claims procedures and reimbursement policies.

Prior authorizations

HealthKeepers, Inc. makes medical necessity determinations for select inpatient, outpatient, pharmacy and major diagnostic procedures.

Learn about Availity

Many of the tools you use — such as eligibility or benefits inquiries, claims submission or status, and prior authorization requests — can be easily accessed from your Availity account.

Referrals

Get detailed information on coordinating referrals to a PCP, specialist, facility or pharmacy in a member’s plan.

Provider Training Academy

Access training and tutorials offered by HealthKeepers, Inc. that support providers in caring for our members and continuing their education.

Provider tools & resources

Interested in becoming a provider in our network?

We look forward to working with you to provide quality service for our members.