Pharmacy Information and Tools

HealthKeepers, Inc. administers its pharmacy benefit and establishes prior authorization requirements in accordance with all applicable state and federal laws and regulations. CarelonRx is the pharmacy benefits manager (PBM) for Anthem HealthKeepers Plus members in Virginia.

Medicaid formulary

The Anthem HealthKeepers Plus drug formulary contains a comprehensive list of drugs in commonly prescribed therapeutic categories, including preferred and non-preferred drugs, and drugs requiring prior authorization.

Anthem HealthKeepers Plus Searchable Formulary

Pharmacy prior authorizations

Some drugs or categories of drugs have a dedicated prior authorization form listed under the Pharmacy option on our Forms page. If no drug-specific form is available, please use the general form below.

Fax to:

Retail pharmacy


Fax to:

Medical injectable


Pharmacy contacts

Call Provider Services

Contact our pharmacy department for claims processing, prior authorization or formulary questions.

Anthem HealthKeepers Plus


Call CarelonRx

Contact CarelonRx for assistance with pharmacy point-of-sale (POS) or pharmacy claim questions.



Related information

CarelonRx, Inc. is an independent company providing pharmacy benefit management services and some utilization review services on behalf of HealthKeepers, Inc.

Provider tools & resources

Interested in becoming a provider in our network?

We look forward to working with you to provide quality service for our members.