Reimbursement Policies

Our goal is to assist physicians, facilities and other healthcare providers with accurate claim submissions. HealthKeepers, Inc.’s policies outline the basis for reimbursement of covered services under a member’s Anthem HealthKeepers Plus benefit plan. Keep in mind that a determination of coverage does not necessarily ensure reimbursement.

These policies may be superseded by state, federal or Centers for Medicare & Medicaid Services (CMS) requirements. Providers and facilities are required to use industry standard codes for claim submissions. Services should be billed with Current Procedure Terminology (CPT®) codes, Healthcare Common Procedure Coding System (HCPCS) codes and/or revenue codes. The billed code(s) should be fully supported in the medical record and/or office notes. Industry practices are constantly changing, and we reserve the right to review and revise policies periodically.

Provider tools & resources

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We look forward to working with you to provide quality service for our members.