Anthem HealthKeepers Plus / Offered by Healthkeepers, Inc.

Virginia Providers

Welcome, providers!

Find the resources that help healthcare professionals do what they do best — care for Anthem HealthKeepers Plus members.

We value your partnership as an Anthem HealthKeepers Plus provider. That's why we’ve redesigned the provider site to make it more useful for you and easier to use.

Interested in joining our provider network? We look forward to working with you to provide quality services to our members.

COVID-19 information

HealthKeepers, Inc. is closely monitoring COVID-19 developments and how the novel coronavirus will impact our customers and provider partners.

Receive email from HealthKeepers, Inc

HealthKeepers, Inc sends provider bulletins, policy change notifications, educational opportunities and other provider updates via email. Use the Provider Maintenance Form to update your email.

Availity access

The Availity Portal offers healthcare professionals free access to real-time information and instant responses in a consistent format, regardless of the payer.

At Availity, you can:

Request authorizations
Submit claims
Confirm eligibility

Critical incident reporting

HealthKeepers, Inc. has a critical incident reporting and management system for incidents that occur in nursing facilities, inpatient behavioral health or HCBS setting (for example, adult day care center, member’s home or any other community-based setting), among other settings.

Language Interpretive Services

Provider news & announcements

Get the latest articles and announcements on Anthem HealthKeepers Plus policies, clinical/UM guideline updates, regulatory changes, and much more.

Medicaid updates

Featured resources

Pharmacy information

Search for up-to-date drug information, including hundreds of brand-name and generic medications.

Maternal child program

When it comes to our pregnant members, we are committed to keeping both mom and baby healthy. That’s why we encourage all our moms-to-be to take part in our New Baby, New LifeSM program, a comprehensive, proactive case management and care coordination program for all expectant mothers and their newborns.

Behavioral health

We work collaboratively with hospitals, group practices and independent behavioral healthcare providers, community and government agencies, human service districts, and other resources to successfully meet the needs of members with mental health, substance use, and intellectual and developmental disabilities.

Provider tools & resources

Interested in becoming a provider in our network?

We look forward to working with you to provide quality service for our members.