Behavioral health

Integrated healthcare

Anthem Blue Cross and Blue Shield (Anthem) facilitates integrated physical and behavioral health services as a vital part of healthcare. Our mission is to address the physical and behavioral healthcare of members by offering a wide range of targeted interventions, education, and enhanced access to care to ensure improved outcomes and quality of life for members. We work collaboratively with hospitals, group practices, independent behavioral healthcare providers, communities, government agencies, human service districts, and other resources. This enables Anthem to successfully meet the needs of members with mental health and substance use disorders as well as those with intellectual and developmental disabilities.


Behavioral health programs and services

Anthem behavioral health covered services include but are not limited to:

  • Inpatient and outpatient behavioral/mental health services
  • Substance use disorder (SUD) residential treatment
  • Outpatient substance abuse services including intensive outpatient and partial hospital care
  • Detoxification services
  • Psychiatry services
  • Behavioral health and substance abuse counseling services
  • Assertive Community Treatment
  • Community psychiatric supportive treatment
  • Therapeutic behavioral services
  • Screening, Brief Intervention, and Referral to Treatment (SBRT)
  • Opioid treatment programs
  • Mobile crisis response services
  • Child and Adolescent Needs and Strengths (CANS) assessment


The Ohio Resilience through Integrated Systems and Excellence (OhioRISE) program is a specialized managed care program for youth with complex behavioral health and multisystem needs. The Ohio Department of Medicaid has selected Aetna Better Health of Ohio (Aetna) to serve as the OhioRISE specialized managed care organization. Aetna will contract with regional care management entities to ensure OhioRISE members and their families have the resources they need to navigate their interactions with juvenile justice, child protection, developmental disabilities, mental health, addiction, education, and others. An individual who is enrolled in the program will keep their managed care enrollment for their physical health benefit. Anthem will also be included in their care management.

For more information on eligibility and services offered through the OhioRISE program, please refer to your provider manual or visit OhioRISE . You can connect with Aetna Better Health of Ohio via phone or email.

Contact Aetna Better Health of Ohio


Phone: 833-711-0773



Substance Use Disorder Recovery Support Program

Eligible Anthem members will receive access to our substance use disorder (SUD) recovery support program — a mobile platform that provides daily motivations/check-in, peer support through discussion groups and peer-to-peer messages, counselor messaging, care plan reminders, goals, journals, high-risk location alerts, and content to support ongoing recovery.

Emotional well-being resources community

Eligible Anthem members will receive access to emotional well-being resources — a web and mobile online community designed to help members cope with emotional health issues such as depression, anxiety, stress, insomnia, and managing drugs or alcohol.

Contact us

Anthem Provider Services


Phone: 844-912-1226
Peer to Peer: 844-441-1506
TTY: 711
Crisis Line: 844-912-2425

Related information

Training opportunities for behavioral health providers

Sign up with Psych Hub ,* our new training partner for behavioral health providers. You’ll have access to Psych Hub’s catalog of educational podcasts, videos, and other accredited content. You’ll also have the opportunity to receive free education units, a requirement for most professional licenses, at no cost. Numerous self-paced courses in evidence-based interventions are ready and waiting for you. Build your Psych Hub dashboard today .

*Psych Hub is an independent company providing training services on behalf of Anthem Blue Cross and Blue Shield.

Provider tools & resources

Join our network

We’re glad you’re interested in joining the Anthem network. We have a diverse network of exceptional healthcare professionals who ensure our members have uninterrupted access to the support they need.