Learn about Availity


Did you know Availity Essentials simplifies provider transactions such as HIPAA, administrative, and clinical data exchange and payer tools? The Availity Essentials secure multi-health plan website gives you easy access to health plan information.

Learning opportunities

Find learning opportunities to assist with administering your patient’s health plan using Availity’s multi payer features and our payer spaces applications. Use our library of self-paced courses and instructor-led training sessions, available 24/7 at no cost. Be prepared with the knowledge to assist our members.

Launch Provider Learning Hub Now

Availity Essentials Offers

Eligibility and benefits:

  • Get real-time member eligibility and benefits, including current and historical coverage information, plus detailed co-insurance, co-payment, and deductible information

Claims & payment:

  • Find everything you need to take care of your patient’s needs, including detailed payment information, and claim payment disputes and appeals
  • Submit your medical records electronically when requested to support a pending or denied claim, including an itemized bill and requested medical records. Unsolicited medical records must be submitted through ODM’s Fiscal Intermediary processor through Availity Essentials. Direct data entry claims can be submitted using Availity Essentials. You will also have the option to attach documentation with your initial claim submission.

Prior authorizations:

  • Submit and follow up on authorization requests through Availity Essentials authorization application

Payer spaces applications:

  • Research procedure code edits and receive edit rationale with Clear Claim Connection
  • Access job aids, reference guides, and educational videos through Custom Learning Center
  • View images of Anthem paper remits from the past 24 months through Remittance Inquiry
  • Get a thorough snapshot of your patient’s health and treatment history that now includes gaps in care and care reminders with Patient360
  • Access your proprietary reports such as member rosters in Provider Online Reporting
  • Locate important forms on the Payer Spaces Resources tab

Don’t have an Availity Essentials account?

To register your organization, visit Availity.com and select Register.

Already registered?

Log In

If you need further assistance, please call Availity Client Services at
800-AVAILITY (800-282-4548).

Availity Essentials organization and maintenance

To change administrators:

Please call Availity Client Services at 800-AVAILITY (282-4548)

To update organization information if you're an administrator:

Log in and select Manage My Organization from your Dashboard.

You'll be able to add tax IDs and NPIs to your organization's Availity account.

Provider tools & resources

Join our network

We’re glad you’re interested in joining the Anthem network. We have a diverse network of exceptional healthcare professionals who ensure our members have uninterrupted access to the support they need.