Resource library
Find the exact training materials you’re looking for
Our full library of training resources is available — including toolkits, presentations, fliers, brochures, and other useful assets to help you master the skills and strategies to best serve our members.
Training resources
- General Provider Orientation
- Behavioral Health Provider Orientation
- Cultural Competency Training PowerPoint
- Healthcare Response to Human Trafficking
- New Provider Application Quick Reference Guide
- Creating OH ID Account for PNM Quick Reference Guide
- Custom Learning Center Located on Availity Essentials Payer Spaces
* Availity, LLC is an independent company providing administrative support services on behalf of Anthem Blue Cross and Blue Shield.
Manuals and guides
Fliers and brochures
Tools and toolkits
- HEDIS Well Child and Immunization Coding Bulletin 2024
- HEDIS Cat II Coding Bulletin 2024
- HEDIS Desktop Reference Guide 2024
- 2024 HEDIS Coding Booklet
- 2023 HEDIS Coding Booklet
- HEDIS ECDS Coding Booklet 2024
- HEDIS ECDS Prenatal and Postpartum Care Bulletin 2023
- HEDIS Category II Coding Tips 2023
- HEDIS Desktop Reference Guide
- HEDIS Well Child and Immunizations Coding Tips 2023
HEDIS® is a registered trademark of the National Committee for Quality Assurance (NCQA).
Continuing medical education (CME) courses
Provider tools & resources
- Log in to Availity Essentials
- Launch Provider Learning Hub Now
- Learn about Availity
- Prior Authorization Lookup Tool
- Prior Authorization Requirements
- Claims Overview
- Member Eligibility & Pharmacy Overview
- Provider Manuals and Guides
- Provider Search Tool
- Forms
- Training Academy
- Pharmacy Information
- Electronic Data Interchange (EDI)