Contact Anthem Blue Cross and Blue Shield (Anthem)

Provider Services

If you have questions or need assistance, please contact your Provider Experience consultant or contact Provider Services:

If you have questions:

Call Provider Services:



Email Provider Experience:

Territory map

Looking for a local representative to help answer your questions? View our Provider Experience territory map.

Receive email from Anthem

Anthem sends provider bulletins, policy change notifications, prior authorization update information, educational opportunities, and more to providers via email.

Email a Provider Experience associate

Did you know that most questions and issues can be resolved by using the Anthem self-service tools? Please use Availity Essentials for inquiries like payment disputes, provider data updates, claims status, member eligibility, etc. You can also live chat with an Anthem associate from within the Availity Portal.

For other issues, you can message the Provider Experience team. Your Provider Experience representative will usually respond within two business days.

Provider tools & resources

Join our network

We’re glad you’re interested in joining the Anthem network. We have a diverse network of exceptional healthcare professionals who ensure our members have uninterrupted access to the support they need.