Contact Anthem Blue Cross and Blue Shield (Anthem)
Provider Services
If you have questions or need assistance, please contact your Provider Experience consultant or contact Provider Services:
If you have questions:
Call Provider Services:
844-912-1226
Email Provider Experience:
Territory map
Looking for a local representative to help answer your questions? View our Provider Experience territory map.
Receive email from Anthem
Anthem sends provider bulletins, policy change notifications, prior authorization update information, educational opportunities, and more to providers via email.
Email a Provider Experience associate
Did you know that most questions and issues can be resolved by using the Anthem self-service tools? Please use Availity Essentials for inquiries like payment disputes, provider data updates, claims status, member eligibility, etc. You can also live chat with an Anthem associate from within the Availity Portal.
For other issues, you can message the Provider Experience team. Your Provider Experience representative will usually respond within two business days.
Provider tools & resources
- Log in to Availity Essentials
- Launch Provider Learning Hub Now
- Learn about Availity
- Prior Authorization Lookup Tool
- Prior Authorization Requirements
- Claims Overview
- Member Eligibility & Pharmacy Overview
- Provider Manuals and Guides
- Provider Search Tool
- Forms
- Training Academy
- Pharmacy Information
- Electronic Data Interchange (EDI)