Serving diverse populations

Cultural competency resources


Tools to help achieve health equity

Patient panels are growing more diverse and needs are becoming more complex. It is important for providers to have the knowledge, resources, and tools to offer culturally competent care. Anthem Blue Cross and Blue Shield (Anthem) wants to help by offering the following comprehensive trainings and resources as we all work together to achieve health equity.

My Diverse Patients

The My Diverse Patients website offers learning experiences, techniques, and helps you provide the individualized care every patient deserves, regardless of their diverse backgrounds.

My Diverse Patients

Implicit Bias Module Series – Kirwan Institute for the Study of Race and Ethnicity

Subconscious attitudes and stereotypes can affect our actions and decisions in the provision of care. This course will walk through a set of modules to understand how implicit bias works, identify one’s own implicit biases, and work on mitigation skills. This training is a key component in the effort to eliminate health inequities and increase inclusive care.

Implicit Bias Module Series Training

Cultural competency and patient engagement

A training resource to increase cultural and disability competency to help effectively support the health and healthcare needs of your diverse patients.

Caring for Diverse Populations toolkit

A comprehensive resource to help providers and office staff increase effective communication by enhancing knowledge of the values, beliefs, and needs of diverse patients.

Related topics


Learn how to address gaps in care

An online course for providers and office staff that conveys practical strategies for implementing patient care and applying best practices.


Screening, brief intervention, and referral to treatment

SBIRT is a clinician’s tool for identifying unhealthy substance use behaviors and providing appropriate intervention for at risk patients.


Resources to further every provider’s education

Home to all the training and onboarding resources that every provider — new or experienced — can use to further their education.

Provider tools & resources

Join our network

We’re glad you’re interested in joining the Anthem network. We have a diverse network of exceptional healthcare professionals who ensure our members have uninterrupted access to the support they need.