Training resources
For physicians and healthcare professionals
PROVIDER EDUCATION
Trainings and tutorials
Anthem Blue Cross and Blue Shield (Anthem) offers training and tutorials to support providers in continuing their education. Presentations, videos, and other training documentation will be added as they become available.
Training opportunities for behavioral health providers
Sign up with Psych Hub ,* our new training partner for behavioral health providers. You’ll have access to Psych Hub’s catalog of educational podcasts, videos, and other accredited content. You’ll also have the opportunity to receive free education units, a requirement for most professional licenses, at no cost. Numerous self-paced courses in evidence-based interventions are ready and waiting for you. Build your Psych Hub dashboard today .
*Psych Hub is an independent company providing training services on behalf of Anthem Blue Cross and Blue Shield.
Additional provider learning resources
TOOLS AND GUIDES
Tools and toolkits
Coming soon
Provider manual
The provider manual provides key administrative information, including the quality improvement program, the Utilization Management program, quality standards for participation, claims appeals, and reimbursement and administration policies.
Provider orientation
For all providers with Anthem Blue Cross and Blue Shield seeing Ohio Medicaid members, a provider orientation is offered.
Related topics
SERVING DIVERSE POPULATIONS
Tools to offer culturally competent care
To best serve our diverse populations it is important for our providers to have the knowledge, resources, and tools to provide the best care to all our members.
IMPROVING THE PATIENT EXPERIENCE
Learn how to address gaps in care
An online course for providers and office staff that conveys practical strategies for implementing patient care and applying best practices
RESOURCE LIBRARY
Our Full Library Of Provider Materials
Having trouble finding the resource you are looking for? Check out our full library of provider materials to locate exactly what you are trying to find.
Provider tools & resources
- Log in to Availity Essentials
- Launch Provider Learning Hub Now
- Learn about Availity
- Prior Authorization Lookup Tool
- Prior Authorization Requirements
- Claims Overview
- Member Eligibility & Pharmacy Overview
- Provider Manuals and Guides
- Provider Search Tool
- Forms
- Training Academy
- Pharmacy Information
- Electronic Data Interchange (EDI)