Ensure our members are equipped to renew their Medicaid benefits
Help our members prepare to renew their Medicaid healthcare coverage and benefits by educating them on what documents are needed to ensure their renewal form is completed accurately. Members can submit their renewal form via web (preferred), phone, fax, mail, or in person.
For questions about eligibility, benefits, authorizations, claims status, and more; log in to
and select Chat with Payer. For additional support, please use the following resources or
if more clarification is needed.
Anthem Blue Cross (Anthem) is closely monitoring COVID-19 developments and what it means for our customers and healthcare provider partners.
Vaccination is important in fighting against infectious diseases. Keep patients healthy and safe by becoming familiar with the tools and strategies useful in protecting yourself and patients against contagious illnesses.
California Advancing and Innovating Medi-Cal (CalAIM)
Blue Cross (Anthem) to implement the California Advancing and Innovating Medi-Cal (CalAIM) program.
Receive email from Anthem Blue Cross (Anthem)
Anthem sends provider bulletins, policy change notifications, educational opportunities and other provider updates via email. Use the Provider Maintenance Form to update your email.
The Availity Portal offers health care professionals free access to real-time information and instant responses in a consistent format regardless of the payer.
Find learning opportunities to assist with administering your patient’s health plan using Availity Essentials multi-payer features and payer spaces applications. Use the library of self-paced courses and instructor-led training sessions, available 24/7 at no cost. Be prepared with the knowledge to assist our members.
We offer a proactive case management program for expectant mothers and their newborns. The New Baby, New LifeSM program provides one-on-one case management support, educational materials, and care coordination for women at the highest risk.
We work collaboratively with hospitals, group practices, independent behavioral health care providers, community, government agencies, human service districts and other resources. This enables Anthem to meet the needs of members with mental health and substance use disorders as well as those with intellectual and developmental disabilities.