Referrals

Refer a Patient for Case Management

Anthem Blue Cross offers a complex case management program for high-risk members. Using claims and utilization data, we can identify diseases for which members are most at risk and to which they are most susceptible. 

Our case managers work with everyone involved in the members’ care to help implement a case management plan based on the members’ individual needs. We provide education and support to our members and their families to help them improve their health and quality of life.

• To learn more about case management, visit our Case Management page. 
• For more information about condition care/population health, please visit our Condition Care page.
• For more information about case management related to pregnancy and maternal health, please visit our Pregnancy & Maternal Child page.

Referral Phone Numbers

• If you have a high-risk patient you would like to refer for case management, please call our Case Management team at 1-888-334-0870. 
• If you would like to refer a patient for behavioral health support during or after pregnancy, please call 1-888-831-2246 and select 1 then option 2 to request care coordination. 
• For additional contact information, please visit the Contact us page