Training resources

For physicians and healthcare professionals


Provider Pathways

Provider Pathways is a 24/7 educational resource that offers a foundation for doing business with Anthem Blue Cross (Anthem). It’s designed to be user friendly and gives you flexibility when scheduling training for yourself and your staff: To launch the Provider Pathways eLearning, you must first complete a short registration survey



Trainings and tutorials

Anthem offers training and tutorials to support providers in continuing their education. Presentations, videos, and other training documentation will be added as they become available.



Provider manual

The provider manual provides key information regarding the quality improvement program, utilization management (UM), quality standards for providers, claims appeals, reimbursement policies, and more.

Training resources


Training opportunities for behavioral health providers

Sign up with Psych Hub , our new training partner for our behavioral health providers. You’ll gain access to Psych Hub’s catalog of educational podcasts, videos, and other accredited content. You’ll also gain the opportunity to receive free continuing education units, a requirement for most professional licenses. Numerous self-paced courses in evidence-based interventions are ready for you. Build your Psych Hub dashboard today .

Related topics


Screening, brief intervention, and referral to treatment

Screening, brief intervention, and referral to treatment (SBIRT) is a clinician’s tool for identifying unhealthy substance use behaviors and providing appropriate intervention for at risk patients.


Improving the patient experience

A series of online courses for providers and office staff that conveys practical strategies for implementing patient care and applying best practices.


Our full library of provider materials

Having trouble finding the resource you are looking for? Check out our full library of provider materials to locate exactly what you are trying to find.

Provider tools & resources

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