Training academy
Anthem Blue Cross (Anthem) of California offers an extensive library of training and continuing education opportunities. We will add presentations, videos, and other training documentation as they are available.
Our training resources are now easier to access with specific locations to find the exact learning materials unique to the topic you are looking for.
Learning opportunities
Find learning opportunities to assist with administering your patient’s health plan using Availity Essentials* multi-payer features and payer spaces applications. Use the library of self-paced courses and instructor-led training sessions, available 24/7 at no cost. Be prepared with the knowledge to assist our members.
All topics
TRAINING RESOURCES
Resources to further every provider’s education
Home to all the training and onboarding resources that every provider—new or experienced—can use to further their education.
SCHEDULES AND REGISTRATION
Events to keep you up to date
Find upcoming webinars, training sessions, and other events to keep you up to date on available learning opportunities.
SERVING DIVERSE POPULATIONS
Tools to offer culturally competent care
To best serve our diverse populations it is important for our providers to have the knowledge, resources, and tools to provide the best care to all our members.
SBIRT
Screening, brief intervention, and referral to treatment
Screening, brief intervention, and referral to treatment (SBIRT) is a clinician’s tool for identifying unhealthy substance use behaviors and providing appropriate intervention for at risk patients.
CONTINUING MEDICAL EDUCATION
Improving the patient experience
A series of online courses for providers and office staff that conveys practical strategies for implementing patient care and applying best practices.
RESOURCE LIBRARY
Our full library of provider materials
Having trouble finding the resource you are looking for? Check out our full library of provider materials to locate exactly what you are trying to find.
Online training in Availity
Anthem offers online training to assist you in caring for our members with consideration of their personal language needs, thoughts, customs, beliefs, and values.
All contracted healthcare providers with Anthem should complete the online Cultural Competency and Patient Engagement Workshop Presentation .
Accessing training within Availity
- Log in to the Availity Essentials website .
- From the Availity Essentials home page, select Payer Spaces from the top navigation.
- Select the Anthem Blue Cross health plan from the Payer Spaces menu.
- Select Access Your Custom Learning Center from the Applications tab.
- Complete your Profile if prompted.
- Select from the available courses listed, search the catalog, or navigate to specific courses using the Filters menu on the left side of the screen.
Availity Essentials training resources
Helpful training materials for understanding how to use Availity Essentials.
* Availity, LLC is an independent company providing administrative support services on behalf of the health plan.
Provider tools & resources
- Log in to Availity
- Launch Provider Learning Hub Now
- Learn about Availity
- Prior Authorization Lookup Tool
- Prior Authorization Requirements
- Claims Overview
- Reimbursement Policies
- Provider Manuals, Policies & Guidelines
- Referrals
- Forms
- Provider Training Academy
- Pharmacy Information
- Provider News & Announcements
Interested in becoming a provider in the Anthem network?
We look forward to working with you to provide quality services to our members.
Join our network