Resources that help health care professionals do what they do best — care for our members.
At Anthem Blue Cross (Anthem), we value you as a provider in our network. That's why we’ve redesigned the provider site to make it more useful for you and easier to use.
Interested in joining our provider network? We look forward to working with you to provide quality services to our members.
Help our members prepare to renew their Medicaid healthcare coverage and benefits by educating them on what documents are needed to ensure their renewal form is completed accurately. Members can submit their renewal form via web (preferred), phone, fax, mail, or in person.
For questions about eligibility, benefits, authorizations, claims status, and more; log in to Availity Essentials* and select Chat with Payer. For additional support, please use the following resources or contact us if more clarification is needed.
Medi-Cal Managed Care has created a dedicated phone line for acute care hospitals to use for post-stabilization admission authorization requests.
The phone line (844-776-9504) is available 24 hours a day, 7 days a week, 365 days a year. This 24/7 phone line should only be used for initial authorization requests for post-stabilization admissions to acute hospitals for Medi-Cal Managed Care members. Hospitals are not required to use this phone line for post-stabilization admission authorization requests. Authorization requests may also be submitted via fax (866-333-4826) or via Availity Essentials
For hospitals that operate under a capitated arrangement with an IPA to care for Medi-Cal Managed Care members, the staff answering the phone will route callers to the IPA for post-stabilization admission authorization. Capitated hospitals may bypass the 24/7 post-stabilization line and continue contacting the IPA directly for authorization.
Vaccination is important in fighting against infectious diseases. Keep patients healthy and safe by becoming familiar with the tools and strategies useful in protecting yourself and patients against contagious illnesses.
Blue Cross (Anthem) to implement the California Advancing and Innovating Medi-Cal (CalAIM) program.
Anthem sends provider bulletins, policy change notifications, educational opportunities and other provider updates via email. Use the Provider Maintenance Form to update your email.
The Availity Portal offers health care professionals free access to real-time information and instant responses in a consistent format regardless of the payer.
Find learning opportunities to assist with administering your patient’s health plan using Availity Essentials multi-payer features and payer spaces applications. Use the library of self-paced courses and instructor-led training sessions, available 24/7 at no cost. Be prepared with the knowledge to assist our members.
Provider News is your source for important news and announcements, including policy updates, prior authorization changes, new product and program offerings, and more.
Search for up-to-date drug information, including hundreds of brand-name and generic medications.
We offer a proactive case management program for expectant mothers and their newborns. The New Baby, New LifeSM program provides one-on-one case management support, educational materials, and care coordination for women at the highest risk.
We work collaboratively with hospitals, group practices, independent behavioral health care providers, community, government agencies, human service districts and other resources. This enables Anthem to meet the needs of members with mental health and substance use disorders as well as those with intellectual and developmental disabilities.
We’ve been helping California families get and stay healthy since 1994.
We look forward to working with you to provide quality services to our members.
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