Email a Provider Experience associate
Did you know that most questions and issues can be resolved by using the Anthem Blue Cross and Blue Shield (Anthem) self-service tools? Please use Availity Essentials for inquiries like payment disputes, provider data updates, claims status, member eligibility, etc. You can also live chat with an Anthem associate from within the Availity Essentials portal.
For other issues, you can message the Ohio Medicaid Provider Experience team. Your Provider Experience representative will usually respond within two business days.
HEDIS® is a registered trademark of the National Committee for Quality Assurance (NCQA).
Provider tools & resources
- Log in to Availity Essentials
- Launch Provider Learning Hub Now
- Learn about Availity
- Prior Authorization Lookup Tool
- Prior Authorization Requirements
- Claims Overview
- Member Eligibility & Pharmacy Overview
- Provider Manuals and Guides
- Provider Search Tool
- Forms
- Training Academy
- Pharmacy Information
- Electronic Data Interchange (EDI)