Anthem Blue Cross and Blue Shield is committed to providing a continuum of care management from initial contact to coordination of care and interventions. Our behavioral health case managers work closely with our medical case managers to support the behavioral health services needed by our members.
Behavioral health authorizations
Our Interactive Care Reviewer (ICR) is the preferred method for submitting authorization requests. With ICR, you can submit or check status of a request, attach clinical documentation and auto-authorize more than 40 common procedures.