Contact Us
Anthem Blue Cross and Blue Shield (Anthem) contacts
Anthem Provider Services
Anthem provides one convenient number for all provider questions and inquiries, including:
- Behavioral health
- Case management
- Claims
- Credentialing and recredentialing
- Eligibility and benefits
- Grievances and appeals
- Medical management
- Precertification
Phone:
855-558-1443
TTY: 711
Fax:
800-964-3627
24/7 NurseLine (interpreter services)
Phone:
855-690-7800
TTY: 711
Email a provider relationship management representative
Did you know that most questions and issues can be resolved by using the Anthem Blue Cross and Blue Shield provider self-service tools? Please use Availity Essentials for inquiries like payment disputes, provider data updates, claims status, member eligibility, and more. You can also live chat with an Anthem associate from within the Availity Essentials Portal using Payer Spaces.
For other issues, please message a provider relationship management representative.
ForwardHealth contacts
Contact ForwardHealth for questions about:
- Pharmacy and prescription drug coverage
- Dental and vision benefits
- State-covered services (see Anthem Provider Manual for details)
ForwardHealth Phone:
800-947-3544
