Member Eligibility and Benefits Overview
Covered and noncovered services
A list of covered and noncovered services is available in the Anthem Blue Cross and Blue Shield (Anthem) provider manual, including whether certain services require precertification. Because covered benefits periodically change, please verify coverage before providing services.
State-covered services
Some health services are not covered by Anthem and are instead covered under ForwardHealth, including chiropractic services, prescription drugs and some over-the-counter medications. For more information on state-covered services, please contact ForwardHealth.
ForwardHealth Phone:
800-947-3544
Website:
Benefits partners
We work with several partners to provide our members with quality care, including vision and dental services. This page provides links to all our valued partners.
Member eligibility and rosters
Access member rosters or check eligibility and benefits by logging in to your Availity Essentials account.
Don’t have an Availity Essentials account?
Provider tools & resources
- Log in to Availity
- Launch Digital Solutions Learning Hub Now
- Learn About Availity
- Precertification Lookup Tool
- Precertification Requirements
- Claims Overview
- Member Eligibility & Benefits Overview
- Policies, Guidelines & Manuals
- Referrals
- Forms
- Provider Training Academy
- Electronic Data Interchange (EDI)