A guide to serving diverse populations

Cultural competency resources

DIVERSE CARE

Tools to help achieve health equity

Patient panels are growing more diverse and needs are becoming more complex. It is important for providers to have the knowledge, resources and tools to offer culturally competent care. Anthem Blue Cross and Blue Shield Healthcare Solutions wants to help by offering the following comprehensive trainings and resources as we all work together to achieve health equity.

COMPREHENSIVE TRAININGS

Individualized care every patient deserves

My Diverse Patients

The My Diverse Patients website offers learning experiences, techniques, and helps you to provide the individualized care every patient deserves, regardless of their diverse backgrounds.

Cultural competency and patient engagement

A training resource to increase cultural and disability competency to help effectively support the health and healthcare needs of your diverse patients.

Caring for Diverse Populations toolkit

A comprehensive resource to help providers and office staff increase effective communication by enhancing knowledge of the values, beliefs, and needs of diverse patients.

Resources for populations we serve

Aging Resources

African American Resources

American Indian/Alaskan Native Resources

Asian American/Pacific Islander American Resources

Disability Resources

Hispanic/Latino American Resources

LGBTQ Resources

Related topics

TRAINING RESOURCES

Resources to further every provider’s education

Home to all the training and onboarding resources that every provider—new or experienced—can use to further their education.

IMPROVING THE PATIENT EXPERIENCE

Learn how to address gaps in care

An online course for providers and office staff that conveys practical strategies for implementing patient care and applying best practices.

RESOURCE LIBRARY

Our full library of provider materials

Having trouble finding the resource you are looking for? Check out our full library of provider materials to locate exactly what you are trying to find.

Provider tools & resources

Interested in becoming a provider in our network?

We look forward to working with you to provide quality services to our members.