Contact Anthem Blue Cross and Blue Shield Healthcare Solutions (Anthem)

Provider Services

If you have questions or need assistance, please contact your Provider Relations representative or contact Provider Services:

If you have questions:

Phone:

1-844-396-2330

Fraud, Waste and Abuse Referrals

Fraud, waste and abuse referrals can be made through the following avenues:

Medicare/Medicaid Fraud Hotline:

1-866-847-8247

Email us

medicaidfraud@anthem.com

Compliance and Ethics Hotline:

1-877-660-7890

Member Fraud, Waste and Abuse:

1-800-600-4441

Update Provider Information

If you need to update your provider demographic information, please complete the Practice Profile Update Form .

If you have questions:

Call:

1-844-396-2330

Adding a New Provider to your Contract

Receive email from Anthem

Anthem is now sending some bulletins, policy change notifications, prior authorization update information, educational opportunities and more to providers via email.

Sign Up Now

Email a Provider Relationship Management associate

Did you know that most questions and issues can be resolved by using the Anthem Blue Cross and Blue Shield Healthcare Solutions self-service tools? Please use Availity for inquiries like payment disputes, provider data updates, claims status, member eligibility, etc. You can also live chat with an Anthem associate from within the Availity Portal.

For other issues, you can message the Provider Relationship Management team. Your Provider Relationship Management will respond – usually within two business days.

Provider tools & resources

Interested in becoming a provider in our network?

We look forward to working with you to provide quality services to our members.