Anthem Blue Cross and Blue Shield Healthcare Solutions (Anthem) offers an extensive library of training and continuing education opportunities. We will add presentations, videos and other training documentation as they are available.
Our training resources are now easier to access with specific locations to find the exact learning materials unique to the topic you are looking for.
Resources to further every provider’s education
Home to all the training and onboarding resources that every provider—new or experienced—can use to further their education.
SCHEDULES AND REGISTRATION
Events to keep you up to date
Find upcoming webinars, training sessions, and other events to keep you up to date on available learning opportunities.
SERVING DIVERSE POPULATIONS
Tools to offer culturally competent care
To best serve our diverse populations it is important for our providers to have the knowledge, resources, and tools to provide the best care to all our members.
Screening, brief intervention, and referral to treatment
SBIRT is a clinician’s tool for identifying unhealthy substance use behaviors and providing appropriate intervention for at risk patients.
IMPROVING THE PATIENT EXPERIENCE
Learn how to address gaps in care
An online course for providers and office staff that conveys practical strategies for implementing patient care and applying best practices.
Our full library of provider materials
Having trouble finding the resource you are looking for? Check out our full library of provider materials to locate exactly what you are trying to find.
Online training in Availity
Anthem offers online training to assist you in caring for our members with consideration of their personal language needs, thoughts, customs, beliefs and values.
All contracted health care providers with Anthem should complete the cultural competency training to increase knowledge of, and ability to support, the values, beliefs and needs of diverse cultures.
Accessing training within Availity
- Log in to the Availity Essentials.
- From the Availity home page, select Payer Spaces from the top navigation.
- Select the Anthem Blue Cross and Blue Shield Healthcare Solutions health plan from the Payer Spaces menu.
- Select Access Your Custom Learning Center from the Applications tab.
- Complete your Profile if prompted.
- Choose from the available courses listed, search the catalog or navigate to specific courses using the Filters menu on the left side of the screen.
Availity training resources
Helpful training materials for understanding how to use Availity.
Provider tools & resources
- Log in to Availity
- Launch Provider Learning Hub Now
- Learn about Availity
- Precertification Lookup Tool
- Precertification Requirements
- Claims Overview
- Member Eligibility & Pharmacy Overview
- Provider Manuals and Guides
- Training Academy
- Pharmacy Information
- Electronic Data Interchange (EDI)