Anthem Blue Cross Blue Shield

Indiana Providers

Welcome, providers!

Resources that help healthcare professionals do what they do best — care for our members.

At Anthem Blue Cross and Blue Shield (Anthem), we value you as a provider in our network. That's why we’ve redesigned the provider site to make it more useful for you and easier to use.

Interested in joining our provider network? We look forward to working with you to provide quality services to our members.

COVID-19 information

Anthem is closely monitoring COVID-19 developments and how the novel coronavirus will impact our customers and provider partners.

Availity access

The Availity Portal offers healthcare professionals free access to real-time information and instant responses in a consistent format regardless of the payer.

At Availity, you can:

Request authorizations
Submit claims
Confirm eligibility

Sign up to receive email from Anthem

In order to communicate more efficiently with providers, Anthem is now sending some bulletins, policy change notifications, prior authorization update information, educational opportunities, and more to providers via email. Email is the quickest and most direct way to receive important information from Anthem. To receive email from Anthem (including some sent in lieu of fax or mail), fill out our sign-up form.

Provider News

The latest articles and announcements on claims filings, products, benefits, administrative updates, new and revised procedures and guidelines, prescription information, and more.

Voluntary recall of Philips Respironics CPAP machine, BiPAP machine, and ventilator

On June 14, 2021, Philips Respironics* issued a voluntary recall on specific brands of their continuous positive airway pressure (CPAP) machines, bilevel positive airway pressure (BiPAP) machines, and ventilators

Behavioral health midlevel providers may not bill E&M services codes

Anthem Blue Cross and Blue Shield wants to reiterate that behavioral health and substance use midlevel practitioners (such as social workers, marriage and family therapists, psychologists, etc.) are not permitted to perform or supervise medical services.

Specialty Pharmacy Prior Authorization Updates

On and after June 1, 2021, specialty pharmacy codes from current or new clinical criteria documents will be included in our precertification review process.

New vendor for vision services

Effective April 1, 2021, for Anthem Blue Cross and Blue Shield (Anthem) members enrolled in Hoosier Healthwise, Healthy Indiana Plan and Hoosier Care Connect, vision benefits will be coordinated by Superior Vision.* Anthem’s contract with Vision Service Plan* will end on March 31, 2021.

Prior authorizations to be submitted electronically

Effective January 1, 2021, Medicaid providers will be asked to submit prior authorizations electronically according to Indiana legislation outlined in House Bill 1546.

Featured resources

Pharmacy information

Search for up-to-date drug information, including hundreds of brand-name and generic medications.

Maternal child program

When it comes to our pregnant members, we are committed to keeping both mom and baby healthy. That’s why we encourage all our moms-to-be to take part in our New Baby, New LifeSM program, a comprehensive, proactive case management and care coordination program for all expectant mothers and their newborns.

Behavioral health

We work collaboratively with hospitals, group practices and independent behavioral healthcare providers, community and government agencies, human service districts, and other resources to successfully meet member needs related to mental health, substance use, and intellectual and developmental disabilities.

Anthem Blue Cross and Blue Shield

Page Last Updated: 07/16/2021

Provider tools & resources

Interested in becoming a provider in our network?

We look forward to working with you to provide quality services to our members.