Anthem Blue Cross Blue Shield

Indiana Providers

Contact Anthem Blue Cross and Blue Shield (Anthem)


Network Relations Map

Provider Helpline

For provider questions and claims issues

Hoosier Healthwise


Phone

866-408-6132

Fax

866-406-2803

Healthy Indiana Plan


Phone

844-533-1995

Fax

866-406-2803

Hoosier Care Connect


Phone

844-284-1798

Fax

866-406-2803

Prior authorizations — phone

Utilization Management, Behavioral Health and Pharmacy


Hoosier Healthwise

866-408-6132

Healthy Indiana Plan

844-533-1995

Hoosier Care Connect

844-284-1798

Prior authorizations — fax

Utilization Management


Physical health inpatient and outpatient services

866-406-2803

Concurrent reviews

844-765-5156

For inpatient, skilled nursing facility, long-term acute care hospital, and acute inpatient rehabilitation

Outpatient services

844-765-5157

Such as durable medical equipment, pain management, home health care, orthotics, formula, speech therapy, occupational therapy, and physical therapy

Pharmacy


Prescriptions

844-864-7860

Medical injectables

888-209-7838

Behavioral Health


Inpatient

877-434-7578

Outpatient

866-877-5229

Receive email from Anthem

Anthem is now sending some bulletins, policy change notifications, prior authorization update information, educational opportunities and more to providers via email.

Email a Provider Experience associate

Did you know that most questions and issues can be resolved by using the Anthem Blue Cross and Blue Shield self-service tools? Please use Availity for inquiries like payment disputes, provider data updates, claims status, member eligibility, etc. You can also live chat with an Anthem associate from within the Availity Portal.

For other issues, you can message the Provider Experience team. Your Provider Experience representative will respond – usually within two business days.

Provider Relations, Credentialing and Contracting

Call

800-455-6805

Anthem EDI Solutions Helpdesk


Call

800-470-9630

Case Management Referrals/Right Choices Program

Phone

866-902-1690, option 2

Fax:

855-417-1289

Grievances and Appeals

Hoosier Healthwise


Phone

866-408-6132

Fax

855-535-7445

Healthy Indiana Plan


Phone

844-533-1995

Fax

855-535-7445

Hoosier Care Connect


Phone

844-284-1798

Fax

855-535-7445

Page Last Updated: 12/10/2021

Provider tools & resources

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