Provider manuals, policies & guidelines
Anthem Blue Cross and Blue Shield (Anthem) is committed to supporting you in providing quality care and services to the members in our network. Here, you will find Anthem provider manuals, guidelines for clinical Utilization Management (UM) and medical policies.
Provider manuals and quick reference guides
Anthem provider manuals provide key administrative information, details regarding programs that include the utilization management program and case management programs, quality standards for provider participation, guidelines for claims and appeals, and more.
Medical policies and clinical UM guidelines
Medical policies address the medical necessity of new services or procedures and new applications of existing services or procedures. Clinical UM guidelines focus on detailed selection criteria, goal length of stay, and location for generally accepted technologies or services.
We routinely update Medical Policies and Clinical UM Guidelines as part of the review process. Please visit Medical Policies & Clinical UM Guidelines: Full List on the Anthem website to view or search for specific medical policies and Clinical UM Guidelines.
- May 2024 Clinical Utilization Management Guidelines
- February 2024 Clinical Utilization Management Criteria
- November 2023 Clinical Utilization Management Criteria
- August 2023 Clinical Utilization Management Guidelines
- Clinical Practice Guidelines
- Clinical Utilization Management Criteria May 2023
- Clinical Utilization Management Criteria February 2023
- November 2022 Clinical Utilization Management Guidelines
- August 2022 Clinical Utilization Management Guidelines
- February 2022 Clinical Utilization Management (UM) Guidelines
- November 2021 Clinical Utilization Management (UM) Guidelines
- August 2021 Clinical Utilization Management (UM) Guidelines
- May 2021 Clinical Utilization Management (UM) Guidelines
- February 2021 Clinical Utilization Management (UM) Guidelines
- November 2020 Clinical Utilization Management (UM) Guidelines
- May 2020 clinical utilization management (UM) guidelines
- February 2020 clinical utilization management (um) guidelines
Related resources
Provider tools & resources
- Log in to Availity
- Launch Provider Learning Hub
- Learn about Availity
- Prior Authorization Lookup Tool
- Prior Authorization Requirements
- Claims Overview
- Reimbursement Policies
- Provider Manuals, Policies & Guidelines
- Referrals
- Provider Training Academy
- Forms
- Pharmacy Information
- Provider News & Announcements