Behavioral health
Integrated healthcare
Anthem Blue Cross and Blue Shield (Anthem) facilitates integrated physical and behavioral health services as a vital part of healthcare. Our mission is to address the physical and behavioral healthcare of members by offering a wide range of targeted interventions, education and enhanced access to care to ensure improved outcomes and quality of life for members.
We work collaboratively with hospitals, group practices, independent behavioral healthcare providers, community, government agencies, human service districts and other resources. This enables Anthem to successfully meet the needs of members with mental health and substance use disorders as well as those with intellectual and developmental disabilities.
Behavioral health providers can be accessed directly by Anthem members. Members do not have to contact Anthem for a referral.
For contact information including fax numbers for behavioral health requests and notifications, please visit the contact us page.
Related resources
Children’s Behavioral health Transition to Managed Care
First Episode Psychosis (FEP)
First Episode Psychosis (FEP) Fact Sheet
NYSDOH Children’s Behavioral Health and Family Treatment and Support Services
NY State Agencies
Office of Addiction Services and Supports: Treatment and Clinical Guidance
Office of Mental Health Billing Resources
Working Together: Health Services for Children in Foster Care
Behavioral health screening tools
Provider tools & resources
- Log in to Availity
- Launch Provider Learning Hub
- Learn about Availity
- Prior Authorization Lookup Tool
- Prior Authorization Requirements
- Claims Overview
- Reimbursement Policies
- Provider Manuals, Policies & Guidelines
- Referrals
- Provider Training Academy
- Forms
- Pharmacy Information
- Provider News & Announcements