Email a Provider Experience associate

Did you know that most questions and issues can be resolved by using the Anthem Blue Cross and Blue Shield Medicaid (Anthem) self-service tools? Please use Availity for inquiries like payment disputes, provider data updates, claims status, member eligibility, etc. You can also live chat with an Anthem associate from within the Availity Portal.

For other issues, you can message the Provider Experience team. Your Provider Experience representative will respond — usually within two business days.

HEDIS® is a registered trademark of the National Committee for Quality Assurance (NCQA).

Availity, LLC is an independent company providing administrative support services on behalf of Anthem Blue Cross and Blue Shield Medicaid.

Provider tools & resources

Interested in becoming a provider in the Anthem network?

We look forward to working with you to provide quality services to our members.